FAQ
1. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment options at checkout.
2. How long does shipping take?
Shipping times vary based on your location:
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Domestic Orders: [X] to [Y] business days
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International Orders: [X] to [Y] business day
You’ll receive a tracking number once your order is shipped.
3. Do you offer free shipping?
Yes! We offer free shipping on orders over $[X]. Shipping fees for smaller orders are calculated at checkout.
4. Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use it to check your order status anytime.
5. What is your return & refund policy?
We offer a [X]-day hassle-free return policy. If you're not satisfied, contact us within [X] days of receiving your order, and we’ll help with a return or exchange.
6. What if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact us within 7 days, and we’ll make it right with a replacement or refund.
7. Do you ship internationally?
Yes! We ship to multiple countries worldwide. Shipping rates and delivery times vary based on your location.
8. How can I contact customer support?
Our 24/7 customer support team is here to help! Reach us via:
📧 Email: [Your Email]
💬 Live Chat: Available on our website
9. Can I change or cancel my order after placing it?
We process orders quickly! If you need to modify or cancel, contact us within [X] hours of placing your order.
10. Do you offer discounts or promotions?
Yes! Subscribe to our email list for exclusive deals, and check our homepage & social media for ongoing sales.